UX Researcher

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Company Overview

Recharge is a mobile application that enables people to book luxury hotel space by the minute. We change the way people move in cities: they no longer have to commute back home to enjoy and use the amenities and comforts of home. Imagine carrying a luxury bed, bath, and shower in your pocket, usable for as long or short as you like. We are currently available in San Francisco and New York.

Role & Impact

Experimentation is critical at Recharge – be prepared to wear a lab coat to work on Fridays :) We are building a new behavior where guests no longer have set check in and check out times and locals now have a better alternative to Starbucks. We are changing the way San Francisco and New York City work and we need a sharp product researcher to work alongside with our data scientist and founding team as we continue to provide the best product possible to our hotel partners and guests.

You will spend your time focusing on:

  • Funnel analysis
  • A/B testing
  • Customer interviews
  • Use-case studies
  • Hotel studies

Requirements

  • 3+ years of UX-related work experience
  • Scientific mindset
  • Team player mentality
  • Knowledge and experience with conducting user testing research
  • Ability to pull and distill valuable user insight using various research methods
  • Capacity to effectively communicate user needs to product team

Desirable

  • Masters or formal education in HCI, Sociology, Psychology or Business

Benefits

  • Medical/dental/vision insurance
  • Flexible work from home policy
  • Wellness program $100/mo
  • Self-care perk $100/qtr
  • Recharge credit $200/mo
  • Commuter subsidy $100/mo